Frequently Asked Questions

Each care plan is customized to every individual client and as a result, fees vary. We strive to make care affordable in addition to accepting most insurance that help offset out of pocket cost. Veteran Affairs Home and Community Based Services offer in-home care and community-based services that can help chronically ill, elderly or disabled veterans remain living in their homes. Under Foundations Senior Care veteran care services, caregivers can assist veterans of any age with their daily activities at home and there is little or No Cost depending on the program.
Yes, most long-term insurance policies do cover the costs of home care. We help families activate their coverage by providing the necessary paperwork and filing the required documents.
Foundations Senior Services will send you a detailed, itemized invoice every two weeks. You pay the company directly through check or credit card.
No. You do not pay caregivers, nor do they accept tips.
Yes. In most cases, we can provide care support immediately. After you make the call, Foundations Senior Service will meet with you, usually within a couple of hours, to provide a free preliminary assessment to determine your care needs. Caregivers can be scheduled to help soon after. 945-218-5693
No. Home care is customized to your needs and preferences and so are the number of care visits. There is no long-term contract. You can cancel at any time.
Absolutely. Caregivers are available 24/7 and there is someone to take your call at any hour.
Yes! Foundations Senior Services is an insured and licensed provider of home care and our caregivers are insured through the company.
Then changes will be made. We are here to support you and your loved one. When circumstances change, we can change the plan and care visits to accommodate those needs. We are here to serve you where and when you need to be served.
Yes, we serve clients and families in private residences, retirement communities, and assisted-living communities and provide safety and companionship care and advocacy to clients in nursing homes, rehabilitation facilities, and hospitals.
No. You are not required to sign a long-term agreement. Our caregivers are here to support you when you return from the hospital and as long as you need while you recover from surgery. Many of our clients find that with in-home caregiver support they have more time to focus on their recovery and they heal faster. Our goal is to help you feel better so that you can return to your independent lifestyle as soon as possible. Our agreement ends, when you no longer need us.

You may be eligible to receive home health care under your insurance benefit if:

  • Your doctor prescribes home health care for you.

  • You need either skilled nursing care or therapy (physical/occupational/speech therapy) on an intermittent basis.

  • Your condition limits your ability to leave home, rendering you “homebound.”


If you have a medical condition that requires the services of someone to help you with daily activities, a registered nurse, physical therapist, or speech pathologist and you have difficulty leaving your home without substantial assistance, you may qualify for Home Health. However, you must have a doctor’s order to qualify for this benefit. Since your doctor know about your challenges it is fairly simple to get the referral. We are here to help you navigate every step of the way to get the care you need.

The frequency of visits is based on the doctor’s orders and the client’s needs.The frequency and type of home health visits are based on your personal plan of care. Your doctor may change your plan of care as necessary, increasing or decreasing the number of visits or services provided, in order to provide you with the best home health care for your needs.
If the client has a skilled need and a nurse, speech pathologist or physical therapist, then the doctor may also order a home health aide to assist with personal care such as bathing, dressing, and shaving. It is important to explain to your doctor your challenges so you can get one referral for all of your needs.
Absolutely, and we’d be honored to care for you or your loved one. Federal law gives patients the freedom to choose their health care provider.
A nurse or therapist will contact you by phone to schedule the first visit. If you’re coming from a hospital or nursing facility, the initial visit will usually happen within 24 hours after you’re discharged to make the transition easier.
Your residence is wherever you call home. This may be your house, an apartment, a relative’s home, a senior community, or some other type of residence.
Your doctor will determine the number of visits you receive, how often the visits should occur and how long they should last, based on your needs and health status.

Homebound means your condition is such that:

  • You’re normally unable to safely leave your home without help from others and the aid of assistive devices (such as crutches, canes, walkers or wheelchairs).

  • Leaving home would require considerable and taxing effort. You can generally leave home as often as you need for medical treatment that cannot be provided in the home and still be considered homebound. You’re also allowed brief absences from the home for some non-medical reasons, such as an occasional trip to the barber or beauty shop, to attend church, or for unique family events (like a graduation or wedding). Such trips must be infrequent and require a considerable and taxing effort.

No. Hospitalization is not a requirement to receive home health care. Many patients are referred by their doctor.